Refund & Cancellation Policy

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Refund & Cancellation Policy

serenasimpsonbooks.com

All Sales Are Final

Membership subscriptions to the Theater (Realmwalker and Beyond Realms tiers) are non-refundable. Refunds are not provided for partial billing periods, unused access, change of mind, or dissatisfaction with available content.

Cancelling Your Membership

You may cancel your membership at any time through your membership account. If you experience difficulty canceling, please contact us at serena@serenasimpsonbooks.com and we'll be happy to assist.

How to Cancel

You can cancel your membership through your account settings on our membership platform, or by contacting us directly at serena@serenasimpsonbooks.com and we'll process the cancellation for you.

Billing Questions

If you believe you were charged in error, or have any other billing question, please reach out to serena@serenasimpsonbooks.com and we'll help resolve the issue as quickly as possible.

Effective Date: July 2026

Serena SimpsonThe Storyweaver & Varian